Privacy Policy

At domerantiq, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and consultation services.

Information We Collect

We collect information that you provide directly to us and information automatically collected through your use of our website:

• Contact information including your name, email address, phone number, and mailing address when you request consultations or contact us through our website.
• Information you provide in consultation request forms, including details about your inquiry, preferred contact methods, and topics you wish to discuss during consultations.
• Technical information automatically collected when you visit our website, including IP address, browser type, device information, pages visited, and browsing patterns through cookies and similar technologies.
• Communication records when you contact us via email, phone, or through our website, including the content of your messages and our responses.

How We Use Information

We use the information we collect for the following purposes:

• To schedule and conduct consultations, respond to your inquiries, and provide the financial planning information and guidance you request from us.
• To communicate with you about your consultation requests, follow-up discussions, and respond to questions or concerns you raise regarding our services.
• To improve our website functionality, understand how visitors use our services, and enhance the overall quality and relevance of the consultations we provide.
• To comply with legal obligations, protect our rights and interests, and ensure the security and integrity of our website and services.

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on the following legal grounds:

Your consent when you provide information through our website or consultation request forms. Your consent to process personal information for consultation purposes and communications. Our legitimate business interests in providing consultation services, improving our website, and communicating with clients and potential clients about our services.

Information Sharing

We do not sell your personal information to third parties. We may share information in the following limited circumstances:

• With service providers who assist us in operating our website, conducting consultations, or providing related services, provided they agree to keep information confidential and use it only for the purposes we specify.
• When required by law or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• In connection with a business transaction such as a merger, sale, or acquisition, where your information may be transferred as part of that transaction, subject to confidentiality obligations.

Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure servers, encryption of sensitive data during transmission, access controls limiting who can view personal information, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information:

• The right to access the personal information we hold about you and request copies of that information for your review.
• The right to request correction of inaccurate or incomplete personal information we maintain about you.
• The right to request deletion of your personal information in certain circumstances, subject to legal and operational requirements that may require us to retain certain data.
• The right to object to or restrict certain types of processing of your personal information, such as marketing communications.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance functionality and understand how visitors use our site. You can control cookie settings through your browser preferences. For detailed information about the cookies we use and how to manage them, please review our Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below:

Changes to Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs. We will post the updated policy on our website with the revised effective date. We encourage you to review this policy regularly.